Monday, June 13, 2011

Step-by-Step Directions for Mail-In Orders

If you do not have high-speed internet or you are uncomfortable entering your credit card information over the internet, you can still order your custom products from Freeze Frame Publishing!  Follow these instructions to create a file that you can save to a CD or other media device.
When your project is finished, click the send to FreezeFrame button in the top right corner.
Your first prompt will begin processing your file. Click "yes."
Please Preview your project at this screen. Remember that Freeze Frame Publishing does not edit or alter your project in any way.  Here is where you check your project for the last time before submitting.  Click "view."  If you need to make changes, click the "cancel" button at the bottom of the dialog box. You will return to your project. Make your changes and begin the process again.
When you are satisfied with your project, check the box stating your OK then click the "continue" button.
For Mail-In Orders click the "I prefer to bring the files with me to the store" button.  You will proceed to save this file to your computer.  This is the file you will send to Freeze Frame Publishing!
Complete the information and click OK.
This dialog box lets you know that your file will be created. Click "OK."
If you are using a PC, the default setting for saving files is My Documents, as noted above. You can change where you save your file if you wish.  Please name your file. Note the file extension is .dgl  You will not be able to view or open this file once it has been saved, but this is the file you will send to Freeze Frame Publishing.
You will see this confirmation screen that your file has been saved to your desired location. Note the file extension is .dgl
Save this file to a CD or other media device for mail-in orders. You can also attach this file for email orders or place this file in a file-sharing folder (e.g. DropBox.com) for submission to Freeze Frame Publishing. Enclose payment along with your contact information (email address and phone number).

If you have any questions, or need additional assistance, please contact me!

Please visit our web site for more information on Freeze Frame Publishing, our products and services. We're also on facebook.  Video tutorials can be accessed from our facebook page. You can also access our web site directly from our software when you are connected to the internet!

~Laura

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